Refund Policy
A legal disclaimer
All products sold by Turf Textiles are custom-made based on the artwork, logos, and specifications provided by the customer. It is the customer’s sole responsibility to ensure that all designs, colors, and trademarks are accurate, properly formatted, and legally authorized for reproduction.
By placing an order, you confirm that you have the legal rights or permission to use any logos or artwork submitted. Turf Textiles assumes no liability for any copyright or trademark disputes arising from customer-provided materials.
Turf Textiles is not responsible for how our products are used on the field, nor for compliance with league or school equipment policies. Please confirm with your program or governing body if you are unsure about towel regulations.
Once production begins, all sales are final. By using our website and placing an order, you agree to these terms and our full policies regarding refunds, shipping, and product guarantees.
Refund Policy + Our Guarantee
Because our towels are 100% custom and made to order, all sales are final once production begins. That means after we start printing your logos, we cannot cancel or refund the order.
However, we stand behind our quality. If your towel rips or tears during the season, we’ll replace it — 100% guaranteed. Just email us a photo and we’ll take care of you.